Shipping policy – HayleyMulch

Shipping policy

I have the right to change shipping prices at any time to make sure I am paying the correct amount to An Post, my postal service. An Post can change their shipping rates at any time too, and I will continue to price shipping in accordance with their rates.

Due to COVID-19 and Brexit, there are currently various delays with postal routes and delivery times. Your patience is massively appreciated.

Processing time is usually 1-2 weeks, afterwhich packages will be shipped. Most orders are packaged on weekends. Once packaged, they are then dispatched usually on the next working day. All order are shipped via An Post, which can take 3-7 working days to deliver.

Products from the LOVELY LIVERY collection are ethically produced by our eco-manufacturer T-POP. Products ordered from this range takes 1-2 days to process and 5-7 days to deliver.

I usually ship worldwide with some exceptions. I don't ship to Ukraine, Moldova, Belarus and Russia due to current limitations with An Post. Also, due to the on-going COVID-19 pandemic, I can only ship to the following countries:

Ireland, Albania, Australia, Austria, Bahrain, Belgium, Brazil, Bulgaria, Canada, Chile, China, Colombia, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, Germany, Ghana, Gibraltar, Greece, Greenland, Guernsey, Hungary, Hong Kong, Iceland, India, Indonesia, Italy, Japan, Jordan, Jersey, Kazakhstan, Kenya, Latvia, Lebanon, Lithuania, Luxembourg, Malawi, Malaysia, Malta, Netherlands, New Zealand, Nigeria, Norway, Oman, Pakistan, Philippines, Poland, Portugal, Qatar, Romania, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Turkey, UAE, United Kingdom, USA, Vietnam, Zambia, Zimbabwe.

Customers from France can only purchase, digital downloads, small accessories and A5 prints and A5-size comics. There is a strict height restriction in place with the French Post Office, making it impossible to ship A4 and A3 prints  and A4-size comics there currently.

More information on destinations An Post are shipping to can be found here.

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.